Carely Privacy Policy
Carely ("we", "our", or "us") operates the Carely mobile application (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information We Collect
We collect several different types of information for various purposes to improve our Service to you.
Personal Information
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personally identifiable information may include, but is not limited to:
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Name
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Email address
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Phone number
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Address
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Other health information as authorized by you or a healthcare provider
We may also collect information about your health condition, medications, and other health data relevant to your remote monitoring needs. This information will only be collected with your explicit consent or as authorized by your healthcare provider.
Location Data
Carely App collects location data to enable Bluetooth scanning and connection functionality even when the app is closed or not in use. This is required for the core functionality of the app, which involves discovering and connecting to nearby Bluetooth devices.
Usage and Device Data
We may also collect information about how you access and use the Service ("Usage/Device Data). This Usage Data may include:
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Your IP address
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Mobile device identifiers (such as Android ID or iOS Vendor ID)
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Browser type, version, and mobile device model
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Operating system/ Mobile Operating system and version
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Pages visited and features used
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Time and date of access
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Device-specific diagnostic data
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App performance and usage patterns
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Other diagnostic data
Use of Your Information
We use the information we collect to provide, operate, and maintain our Service, as well as to improve your overall experience. We may also use your information for the following purposes:
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To facilitate communication between you and your healthcare provider
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To send you important information about the Service, including changes to our terms, conditions, and policies
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To provide customer support
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To analyze the use of our Service and improve it
Disclosure of Your Information
Usage Data
We may disclose your information to third parties under the following circumstances:
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To your healthcare providers, with your consent, to provide them with the information necessary to care for you.
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To service providers who help us operate and maintain our Service. These service providers are bound by contractual obligations to keep your information confidential.
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In the event of a merger, acquisition, or asset sale, we may transfer your information to the new owner.
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If we are required by law to disclose your information, such as to comply with a court order or subpoena.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights with respect to your information. These rights may include:
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The right to access your information
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The right to rectify inaccurate information
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The right to request the erasure of your information
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The right to object to the processing of your information
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The right to data portability
You can exercise these rights by contacting us using the contact information below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
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Email: privacy@carely.co.in